Héra AI

Privacy and Cookie Policy

Effective Date: July 28, 2025

Héra AI ("we", "us", or "our") is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth). This Privacy and Cookie Policy explains how we collect, use, disclose and protect your information when you use our website and services.

1. Information We Collect

We may collect the following types of personal information:

  • Personal details: name, email address, phone number, city, country, and any other information you provide during account creation or job profile setup.
  • Employment-related information: your resume, work experience, education, job preferences, working rights, and language skills.
  • Technical information: IP address, browser type, pages visited, time spent, and other analytics data.
  • Third-party data: if you connect your account with Google, GitHub or other services, we may access limited profile information as permitted by you.

2. How We Use Your Information

We use your personal information to:

  • Provide, personalise, and improve our services;
  • Automatically generate or update your job-seeking profile;
  • Recommend job opportunities relevant to your profile;
  • Support job application submissions (including to third-party employers and platforms);
  • Communicate with you about service updates, offers, and insights;
  • Analyse usage trends to improve our platform;
  • Comply with legal obligations.

We do not sell your personal data to third parties.

3. Disclosure of Information

We may share your information with:

  • Trusted third-party service providers (e.g., cloud hosting, analytics tools);
  • Employers or recruitment platforms (only with your consent or auto-apply settings enabled);
  • Legal authorities when required by law or regulation;
  • Our professional advisors, insurers, or auditors, where necessary.

All disclosures are made in accordance with Australian privacy law.

4. International Data Transfers

If we transfer personal information outside Australia (e.g., to servers or partners overseas), we take reasonable steps to ensure those recipients comply with privacy obligations similar to those under Australian law.

5. Security of Your Information

We implement reasonable physical, technical, and administrative safeguards to protect your information from misuse, interference, loss, and unauthorised access, modification, or disclosure.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and session;
  • Analyse site usage and performance;
  • Provide personalised content and recommendations.

By using our site, you consent to the use of cookies. You may choose to disable cookies in your browser settings, but this may limit certain functionalities of the site.

7. Your Rights and Choices

You have the right to:

  • Access the personal information we hold about you;
  • Request correction of inaccurate information;
  • Withdraw consent for certain uses;
  • Request deletion of your data (subject to legal and operational retention limits);
  • Opt out of marketing communications at any time.

8. Retention of Information

We retain your personal information only as long as needed for the purposes described in this policy or as required by law. We may anonymise data for longer-term analysis and product improvement.

9. Children's Privacy

Héra AI is not intended for children under the age of 16. We do not knowingly collect personal information from minors without parental consent.

10. Changes to This Policy

We may update this Privacy and Cookie Policy from time to time. We will notify you of significant changes via email or site banner and revise the effective date accordingly.

11. Contact Us

For any privacy-related questions, complaints, or access requests, please contact:

Héra AI

📍 Melbourne, Australia

📧 shuang@heraai.net.au

We will respond within a reasonable period, typically within 30 days.